Privacy Policy

Why do we need your data?

We need your data so that we can contact you about:

  • Services related enquiries

  • Appointment times for engineer visits

  • General enquiries or complaint responses

 

How long will you keep my data?

We'll only keep your data on record for as long as 6 months, unless a product or service warranty extends beyond that period.

 

What are we doing with your data and who else will see it?

  • Recommending products and services which we think you’ll like, such as CCTV.

We also use it for business, regulatory and legal purposes:

  • Dealing with any requests you make with us

  • Getting in touch if we need to tell you about something, like a change to our policies or issues with a service

 

We do not sell your details to any parties external to ABCA Systems Ltd. We may share your details with your Block Managing Agent or Registered Social Landlord where it concerns the services for which you have enquired.

Can I delete my data?

Yes - if you wish to delete, remove or update any details we have on record for you, please email sales@abcasystems.co.uk

​How can I see what information you have about me?

You can get in touch and make a Subject Access Request for a copy of your information which we hold, and we don’t charge for this information.

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To get in touch, email: sales@abcasystems.co.uk

Or write to:

Amanda Simmons

Data Protection Officer

ABCA Systems Ltd
Unit 24 Mylord Crescent
Camperdown Ind Estate
Killingworth
Tyne & Wear
NE12 5UJ

Unit 24 Mylord Crescent

Camperdown Ind Estate

Killingworth

Tyne & Wear

NE12 5UJ