Since 2006 ABCA Systems has had a contract with worldwide corporation Sky and this original contract lasted until September 2018. The original deal was as an Approved Sky Homes Installer (ASHA), and entailed Sky DTH installs on multi dwelling unit (MDU), sites as well as working on communal systems to ensure they’re up to the standards and requirements for Sky and the CAI. This contract was originally solely for Newcastle, but quickly escalated to becoming the contractor for the North of England.
Then in September 2019 ABCA Systems took on a new contract with Sky as a “flexible installation partner” nationwide, with over 240 engineers being ran from a central distribution warehouse and customer service office in Newcastle. This was due to our excellent and trusting relationship with Sky and after years of working together this mutually beneficial partnership remains strong.
We concentrate on delivering installations for Sky working towards specific KPI’s which are:
- Health & Safety
- Customer Service
This contract has been extended due to good performance and is an excellent case study for ABCA Systems and is a relationship we aim to withhold for years to come.